I requested some information... I get an email saying "Please contact me so that we can discuss your mortgage financing needs.  All of my contact information is listed below."  Uh huh, and you just contacted me... so why didn't you send the information I originally requested?  Lemme guess, you want me to call, then I have to WRITE DOWN everything you tell me, instead of you just EMAILING IT TO ME!  Clearly, since I provided my email address and did NOT provide a telephone number, I'm trying to tell you something.  If you want my business - you are the one that should be working for it, not me.