I neglected to mention the kind hand written card I received from the vet's office, well - Dr. Sanderson that is. The writing fills the first page and the back of the card. "Why do you go to Richland? They're more expensive" some people say. This is one big reason why. He cares about my girls. He cares about my feelings for my girls. Nevermind how close it is, which in an emergency having a quality vet close at hand is all that matters to me.