Another one of those "everyone thinks I'm mean but I'm really soft" moments, actually, two of them.

First, it was a month on the 6th since I ordered my fridge and stove.  The stove isn't here yet.  I'm not in a rush, but you're holding a significant amount of money, so I'd like an idea of when it will come -- and your 4th of July sale has it $200 cheaper.  Well, I reached out via the chat feature on their website and immediately got them to say they'd update the price and reinvoice.  Could I have called and asked for that?  I should have, but I felt awkward about it.  They also initiated steps to check on status, so I wait to hear on delivery timeframe.

Second, kiddo's first communion was at the beginning of May, that's 2 months ago.  I still don't have photos back.  I also didn't spend time taking my own photos because we paid to get them from the professional photographer.  I reached out to her at the very end of May concerned that it could have been an email that landed in spam (I ordered digital copy), which wasn't straightforward as their business phone wasn't functioning (sigh) - but I found her on FB.  To my surprise she replied to me and gave me her cell number.  She said she'd call when my order is completely ready.  There isn't a group for the 1st communion class to reach out and say "hey, did anyone get their photos", so I'm sitting here awkward about it.  I'd think at this point I am within reason to say "hey, I need these post haste" but again, I'm soft.  I put something in my calendar for later this month to force me to confront if I don't hear anything by then.